The Pakistan Telecommunication Authority (PTA) has advised Ufone subscribers to activate the free Balance Save service to avoid unexpected mobile balance deductions when their internet data packages expire or run out.
The service, also known as the Pay-As-You-Go (PAYG) Blocker, automatically disconnects mobile internet once a subscriber’s data bundle expires or its allocated data is fully consumed. This prevents further internet usage from being charged against the user’s remaining prepaid balance.
In a consumer advisory, the PTA highlighted the service as a way to protect mobile users from unintended deductions caused by background internet activity and applications that continue using data after a package has ended.
How Ufone Balance Save Service Works
Mobile applications can continue accessing the internet even when users are not actively using their phones. Once a data package expires or its allowance is exhausted, this activity may result in additional charges if mobile data remains switched on.
Ufone’s Balance Save service addresses this issue by automatically blocking mobile internet when the subscribed data allowance is no longer available.
The service is free of charge and helps subscribers retain their remaining mobile balance rather than paying standard out-of-bundle internet rates.
The protection applies in two situations:
- When a mobile internet package reaches its expiry date.
- When a subscriber consumes the entire data allowance before the package expires.
Once either condition is met, the PAYG Blocker suspends mobile internet access.
How to Activate Balance Save on Ufone
Ufone subscribers can activate the free Balance Save service through a USSD code. The process does not require an internet connection or a mobile application.
Follow these steps:
- Open the dialer on your mobile phone.
- Select your Ufone SIM if your device has multiple SIM cards.
- Dial *6611#.
- Follow the instructions displayed on your screen, if prompted.
Once activated, the service helps prevent internet usage from consuming the remaining account balance after a data bundle expires or runs out.
Does Balance Save Work When All Data Is Used?
Yes. The service is designed to block mobile internet in both cases, whether a data package expires or the subscriber uses the entire allocated allowance.
For example, if a Ufone customer subscribes to a monthly internet package and consumes all its data before the expiry date, the Balance Save service will suspend further mobile internet access.
Similarly, internet access will be blocked when the package expires, even if the subscriber has unused mobile balance.
Users can subscribe to another data package to restore internet access.
PTA Urges Mobile Users to Avoid Unnecessary Balance Deductions
The PTA has highlighted Balance Save as a consumer protection facility available through cellular mobile operators. The service is particularly useful for prepaid subscribers who want to avoid additional charges after their internet bundles end.
The authority’s advisory also highlights the importance of checking package validity and remaining data allowances to manage mobile expenses.
Balance Save does not provide additional internet data, extend an existing package or prevent deductions for other services. Its purpose is specifically to stop pay-as-you-go internet charges once a subscriber’s data bundle is no longer active.
