Following a significant outage over the weekend, the co-chief executive of Kakao, the business behind South Korea’s biggest mobile messaging app, has announced his resignation.
At a press conference, Namkoong Whon stated that he felt “a huge load of guilt over this tragedy.”
Kakao’s messaging, mobile banking, and gaming services were unavailable for more than eight hours on Saturday due to damage to its infrastructure caused by a fire.
In South Korea, KakaoTalk, a chat programme, has more than 47 million users.
Mr. Namkoong apologised for the outage at a press conference and promised to “head the emergency disaster task group overseeing the aftermath of the incident.”
By Wednesday, the majority of the company’s services had been recovered, however users noted that several features remained problematic.
By Wednesday, the majority of the company’s services had been recovered, however users noted that several features remained problematic.
Samsung issues a 32% earnings warning due to the semiconductor crisis. Millions to receive credits for the internet outage in Canada. The public’s reliance on the messaging software KakaoTalk has come under scrutiny as a result of the outage.
President Yoon Suk-yeol of South Korea stated on Monday that the country will evaluate Kakao’s services’ supremacy because they resembled “a core national telecommunications network as far as the public is concerned.”
“The government should take required actions for the interest of the people if the market is distorted in a monopoly or severe oligopoly, to the extent that it serves a comparable purpose as national infrastructure,” he continued.
After the fire at the SK C&C data centre in Pangyo, which is south of the country’s capital Seoul, there were no reports of injuries.
According to the Yonhap news agency, safety precautions prevented Kakao from restarting power supplies to its servers.
Hong Euntaek, the company’s co-chief executive, is now the only executive after Mr. Namkoong’s resignation. Kakao promised to make amends for the inconveniences to customers and businesses.
Additionally, the business intends to spend 460 billion won ($323.9 million; £285.8 million) to construct a second data centre in 2024 and manage its own data centre starting in 2019.
